six6 FAQ — Answers to All Your Questions

Live in-play betting lets you place bets while a match is in progress. At six6, odds update after every ball, so you can make decisions based on the run rate, wicket falls, or powerplay. In-play markets are available for BPL, IPL, and T20 international matches. When a bet is successfully recorded, you receive a confirmation — if you do not receive one, assume the bet was not placed.

If a match is incomplete due to rain or any other reason and no official result is declared, six6 generally voids the bet and refunds the original stake. In an accumulator bet, if one leg is voided, the remaining legs are used to settle the bet. For the exact rules, refer to six6's terms and conditions.

Reading decimal odds is straightforward — multiply the odds by your stake to get the total return. Example: Team A's odds are 2.50; if you bet ৳500 and Team A wins, you get back ৳1,250 (৳750 profit + ৳500 original stake). If Team A does not win, you lose ৳500. In fractional format this is 3/2, and in American format it is +150 — all three represent the same odds.

Yes, at six6 you can build an accumulator (multi-bet) across cricket and other sports events. Example: three selections at odds of 1.40, 1.50, and 1.60 — combined odds are 1.40 × 1.50 × 1.60 = 3.36 (approximately), so a ৳100 bet returns ৳336. However, if even one selection loses, the entire ৳100 is lost. Adding more selections increases the potential return but also increases the risk of losing.

At six6, several markets are available including match winner, toss winner, total runs over/under, innings run limits, top batter and top bowler, powerplay score, and player performance. These markets are frequently available for BPL and Bangladesh Tigers international matches as well.

Yes, six6 customer support is active seven days a week, twenty-four hours a day. Whether it is 2 AM or 5 in the morning — send a message on live chat and you will get a quick response. The support team is ready even on big match nights or in urgent payment situations.

Before contacting support, having the following ready will help resolve your issue faster: your registered mobile number or username, the date and time the problem occurred, the transaction ID for any deposit or withdrawal, and the payment method you used (bKash, Nagad, Rocket, or Upay).

The six6 support team assists in both Bengali and English. With Bangladeshi users in mind, writing in Bengali is the most straightforward option. Whether you use live chat or email, if you write in Bengali you will receive a reply in Bengali.

six6 has two support channels: live chat on the website (fastest) and email (for complex issues or sending screenshots). It is best to avoid contacting any third-party links outside the official phone number or app — that can create a risk of fraud. Start the chat directly from the six6 site.

On Android, open the six6 site in Chrome, tap the three-dot menu, and select "Add to Home Screen". On iPhone, open the site in Safari, tap the share icon, and select "Add to Home Screen". A shortcut icon will be created that works like an app — no separate download needed.

six6 runs smoothly on modern Android (version 8+) and iOS (version 13+) smartphones and tablets. The site is usable on older low-end devices as well, but for high-quality video streaming in the live casino, a slightly faster internet connection and an up-to-date browser (the latest version of Chrome or Safari) are recommended.

Yes. six6's mobile website is fully responsive — deposits, betting, slots, and live casino all work in the browser. You don't miss out on any feature without the app. That said, using the app gives you push notifications and faster loading.

six6's Android (APK) and iOS apps are available through official channels. It's safer not to download from third-party websites or unknown links. The app from the correct source lets you log in, deposit, and bet securely.

Clear your browser cache and refresh the page. Switching to Wi-Fi or 4G may improve speed. Close any extra tabs or apps running in the background. If the problem continues, contact six6's live chat — the support team will resolve it quickly.

six6 VIP has three levels: Bronze — up to 0.4% cashback per week; Silver — up to 0.8% cashback per week; Gold — up to 1.2% cashback per week. Higher levels also come with faster withdrawal processing, special bonus offers, and priority support.

Alongside cashback, members at higher VIP levels get invitations to special events, exclusive weekly and monthly offers, and faster payment processing. Gold members also have a dedicated support account manager who assists them directly.

You move up naturally through regular gaming activity and consistent deposits. six6 monitors your account activity and either upgrades you automatically or notifies you when you qualify. Contact six6 support for detailed terms on level changes.

Cashback is calculated on your total net loss for the week — that is, (total losses − total wins). Example: as a Silver member, if your net loss for the week is ৳20,000, you receive ৳20,000 × 0.8% = ৳160 cashback. This is the maximum amount for that level. No cashback applies if you win.

The minimum deposit at six6 is ৳100 — the same for all payment methods. You can add funds with just ৳100 and start playing slots, cricket betting, or live casino. The minimum withdrawal amount is ৳800.

six6 does not charge any extra fees for deposits — however, your own mobile financial service (bKash, Nagad, Rocket, or Upay) may apply its own transaction fee. Before depositing, check the current charges in that service's app or website.

Log in to your six6 account, go to the deposit section, and select bKash. Enter the amount and send the money to the payment number provided by six6 via the bKash app or dial. Enter the payment reference correctly — your account balance is usually updated within a few minutes.

six6 currently supports deposits through four mobile payment methods: bKash, Nagad, Rocket, and Upay. Withdrawals can also be made through all four. Rocket is Dutch-Bangla Bank's mobile wallet, so Dutch-Bangla Bank account holders can use it particularly conveniently.

After completing a Nagad payment, your six6 account balance usually updates very quickly. In some cases it may take a few minutes. If the balance has not appeared after a long time, contact six6 live chat with your Nagad transaction ID.